Shipping & Returns

We use a Flat Rate for shipping charges of $13.75 inclusive of GST (Goods and Services Tax) at the current rate of 10% for Online Shop orders.

Telephone and Email orders will be charged for Postage and Handling depending on the items being purchased.

All goods must be paid for in full before we process your order.

All orders are shipped within 3 working days.

We  will do our best in packing items safely.

We carefully inspect your order prior to packing and posting. Upon receipt, please inspect your purchase. If items arrive damaged you must notify us by email within 24 hours with details of the damage and a clear photo of the damaged item.

We do not refund if you change your mind about an order.

We cannot make any return or refund on Earrings.

Clothing will only be accepted for return if it is in its original condition – clean, with tags attached, in original packaging. If an item is returned due to incorrect choice a restocking fee may apply and return postage is the buyer’s responsibility.
If you have not received an order within 10 days, please notify us by email at: sales@thewhitehousenoosa.com.au

 

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